Order Processing Times

Orders placed before 15:00 (3 PM CET) (Amsterdam time) on business days will be processed and shipped the same day.

• Orders placed after 15:00 or during weekends/holidays will be processed on the next business day.

Shipping Location

All standard orders are shipped from our Netherlands warehouse to ensure fast and efficient delivery across Europe.

Custom and Made-to-Order Items

• Custom items (including personalized gear or limited releases) are shipped directly from Thailand via DHL.
• These shipments may be subject to import duties, taxes, or customs fees, which are the responsibility of the buyer.

Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Important Notes

• Please double-check your shipping address before completing your order. We are not responsible for packages lost or delayed due to incorrect details entered at checkout.
• Once your order has shipped, it cannot be canceled.
• If your item arrives damaged, please contact us immediately. We will require clear photos of both the product and the packaging to initiate a resolution.