- All returns and exchanges must be sent back to our warehouse in Thailand.
- Please note that the customer is responsible for additional import taxes or shipping fees when sending back to Thailand
- If the item arrives defected, Fairtex will replace the item without charge.
**To avoid unnecessary charges and delays, we strongly recommend checking the size guide carefully before placing your order.
Preparation and transportation policy from Thailand's warehouse
International parcels typically leave our facility within 1–2 business days and arrive in about 5–7 business days with DHL Express (occasional factors such as weather or customs inspection can add a short delay).
Return & exchange will be sent back to our thailand warehouse only.
Please note that any import duties, taxes, or customs fees imposed by your local government are the responsibility of the recipient. These charges are not included in the product price or shipping cost, and they vary depending on your country’s regulations.